The staff was friendly but we didn’t get any information about that boat change in Nusa Penida. The first boat was old, windows were cracked and on that bumpy ride I felt a little bit uncomfortable, if the ride will be good.
The staff made a very good job. It is a Ferry of the smaller category, but is big enough to drive pretty comfortable through the partially rough sea.
However, there was a significant difference in the proposed arrival time as per 12go website to the realistic one.
The ferry made a few stops (Gili Air, Lombok, Nusa Penida) and the last one included a break time of 45 minutes.
The proposed arrival time was 15:30. We arrived at 17:00.
Even when asking the crew during the break about the big difference in arrival time they only told us that it is not their fault but the website owner respectively online selling service as they would state wrong arrival times.
A general delay can always happen.
But to deliberately advertise an incorrect arrival time, even though this can in no way be adhered to, is a no-go for us!
The source of the false information should be identified and the arrival time corrected in the booking online tool asap!
Otherwise, it is only to attract customers with a supposedly shorter crossing time, which is actually the same, if not longer, than that of the competitors.
轮渡 快艇, Wijaya Buyuk, 2023年10月14日
PP
Paulina P
我和同伴的座位都很糟糕，他们什么也没做，安全性为零，舒适性为零。接送点还可以
此评论由机器翻译
Mi asiento y el de mi compañero estaban malos, no hicieron nada al respecto, cero seguridad, m3nos comodidad. Punto de recogida y dejada Ok
The promised air conditioner wasn't working, so only the windows were open.
Our Shuttle from harbour to Sanur was terrible. With 5 people we had a small car, two seater was filled with 3 people... overall it was not OK!!
轮渡 快艇, Wahana Virendra, 2023年9月25日
X
Xenia
组织工作没问题，但船里漏水，而且速度太快。
此评论由机器翻译
The organization was ok, but water leaked into the boat and it went way too fast.
One of the crew members threatened us with not getting into the boat if we didn’t pay the guy that brought us to the harbour. We payed him already and they made us pay twice because if not we weren’t allowed inside! Moreover, most of the passengers, like me, got sick during the trip. The AC didn’t work and it was extremely hot inside, which didn’t help at all. Also some water was getting inside the boat through the windows and got our backpacks wet… the only good thing about the trip is one lady of the crew who was super helpful and nice to everyone.
轮渡 快艇, Wijaya Buyuk, 2023年9月7日
MK
Moritz K
Gili T 港口非常混乱，您还得挤在人群中缴纳港口税。船运公司应将港口税包含在船票中（只需 10 千美元），并在办理登机手续时提供港口票。这样确实会加快速度。
到达努沙佩尼达时正值退潮。人们不得不换乘较小的船只，花费了很长时间。有些人还得趟过膝盖深的水......要有心理准备。
此评论由机器翻译
Gili T Port is so chaotic and then you have to fight your way trough the crowd to pay harbour tax. Boat operator should include harbour tax in the ticket (it is only 10k) and provide harbour tickets at check in. Would really speed up things.
Reached Nusa Penida during low tide. People had to change to smaller boats which took very long time. Some people hat to wade knee deep water...be prepared.
We started the trip almost 1hour late. The boat was confortable and workers were really nice and helpful. They offered water and pills for the sickness. Which was a great idea because in one part of the trip we had really bad wages. The boat was supposed to have AC, but the truth is that no, or it was not working. Due to the bad wages, we had to close all the windows and it was quite uncomfortable due to the hot inside the boat.
轮渡 快艇, Wanderlust Cruise, 2023年8月8日
AV
Arwin V
下次我想直接去萨努尔，而不是在其他岛屿停留，这样非常耗时。
另外，船上播放的音乐太吵了。
此评论由机器翻译
Would like to travel straight to Sanur next time instead of stopping at other islands next time, very time consuming.
Also the loud music played on the boat was horrible.
